To how long can I return an online order?
If you are unhappy with the order, you may return it within 8 days after receipt the order. You can send it to us via mail. The cost associated with this, are for your own account. As soon as we have received your return, we will refund you the purchase price within 10 working days. We will refund the account by which the order was paid.
Can I exchange an article from the web shop directly at the Posthumus store?
Yes this is possible. You can exchange it for a different article. We do not return money.
What is the policy for returning items?
Returned items will only be accepted when unused. Lacquer (waxstamps) stamps cannot be returned.
What to do if I have received a wrong item?
Please contact us so we can solve it. We will settle the cost of the return shipment.